Responsible Gambling

At Cherry Spins we take responsible gambling seriously. We want every player to enjoy online play in a safe, controlled way, and we provide clear tools and guidance to help you stay in control. If you ever feel your play is becoming a problem, we encourage you to use our account controls and seek support promptly.

Player protection principles

We follow practical principles to protect players: prevention, early intervention, and clear access to support. We promote safer gambling through transparent rules, easy-to-use controls, and opportunities to pause or step away if play stops being enjoyable or affordable.

Activity-control tools

You can manage your account activity using built-in tools on your profile page. These controls are designed to be simple and effective so you can set limits and monitor your play without delay.

Deposit limits

Set daily, weekly, and monthly deposit limits to control how much you add to your account. These limits can be increased or reduced; requests to raise limits may be subject to a waiting period to encourage considered decisions.

Loss limits

Use loss limits to cap how much you can lose over a chosen period. This helps keep play within affordable boundaries and reduces the risk of chasing losses.

Time limits and reality checks

Choose session length limits from 1 to 24 hours and enable reality checks at 15, 30, 60, or 90 minutes. These reminders help you stay aware of how long you’ve been playing and make conscious decisions about continuing or stopping.

Self-exclusion and account breaks

If you need a longer break, self-exclusion is available. Temporary exclusions start at 24 hours and can be set up to 6 months. Permanent exclusion is also an option for those who prefer to close their account indefinitely. During an exclusion period your access to the site will be restricted and we will respect your decision to step away.

Signs of problematic behaviour

Watch for warning signs such as spending more than intended, hiding activity, borrowing to play, frequent attempts to recover losses, or neglecting work and family responsibilities. If you notice these patterns in yourself or someone close to you, consider using the controls above and seeking outside help.

Practical tips for staying in control

Set budgets before you start, stick to deposit and loss limits, take regular breaks, avoid gambling when stressed or upset, and only gamble with money you can afford to lose. Use reality checks and session limits to keep play intentional.

Professional help and support organisations

If you need further assistance, contact a professional support organisation in Canada. We encourage you to reach out to local helplines or counselling services for confidential advice. If you need help with our tools or want to discuss self-exclusion, contact our support team and we will assist you promptly.